Frequently Asked Questions
Everything you need to know about your Recollection Brand experience.
What is the standard shipping timeframe for orders?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are final sale.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific collection measurements.
Do you offer international shipping?
Yes, Recollection Brand ships worldwide. International delivery times vary by country and typically range from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery in real-time.